
EdTech Philosophy/Objectives
As a social work student, I aspire to use information and communications technology (ICT) to enhance the delivery of information and essential services to underserved communities and individuals in Nevada. The gap between those with access to ICT and the Internet and those without is widening (the digital divide). Digital connectivity has become increasingly important for accessing goods and services, individual well-being, and basic human interaction. Access to the basic human requirements of housing, food, social services, and healthcare is increasingly reliant upon ICT and digital connectivity. ICT and digital connectivity can be costly. Many people are unable to engage in social interactions due to limited financial resources, prioritizing food and shelter over digital connectivity. The U.S. Census Bureau (2021) and National Telecommunications and Information Administration estimate that about 12% of Americans live in households without Internet access, including fixed or mobile/cellular. How do we engage these persons so that they, too, can participate in our connected society? That is the challenge that led me to enroll in GRAD 704, whose course description is “basics of course design, pedagogy, and the effective integration of technology in teaching and learning.”
My EdTech objective is simple: every person should be afforded reliable access to ICT and digital connectivity. The challenge is how to achieve this aspirational but urgent goal with finite resources and budgetary headwinds. When I prepared my initial EdTech philosophy statement during the first week of GRAD 704, I was painfully naive and uninformed about available technologies. Though I have much to learn about available and helpful technologies, my concern about people being left behind technologically has only increased. I am concerned about a burgeoning technocracy that will leave persons in lower socioeconomic strata and rural areas irreparably behind. The emergence of a technological underclass.
The solution is not to provide Internet service and ICT to everyone, which would be prohibitively expensive and politically untenable. The marriage of community collaborations, the use of existing resources, and education is the key. Community outreach is needed to assess and identify individuals and populations without Internet access or ICT access due to financial constraints or service unavailability. Satellite-enabled Internet connectivity could be promoted to financially capable, previously disconnected, remote rural populations. Under-resourced individuals would be identified for possible grants and ICT provision through existing social programs. Persons previously disconnected from digital technologies will require education on ICT as a powerful tool for accessing healthcare, community services, and interpersonal connections. Collaboration among community organizations, local municipalities, and federal and state agencies is needed to facilitate community outreach and to prioritize the allocation of existing funds to connect low-income Nevadans to the Internet. Although public funding is limited, ICT and Internet connectivity are also available at public libraries, community centers, churches, and social service providers.
Education will be essential to demystify the use of digital technologies for the new adopters. Public forums, community seminars, and workshops demonstrating the use of technology to a wide variety of new users would be necessary. EdTech would be used to convey information to persons with different learning styles and languages (see Implementation #2). Such educational forums could be expanded to include instruction on various public interest topics identified by the new adopters.
Technology will be required to teach technology. A thin ICT infrastructure already exists in the form of public libraries, churches, community centers, and schools, where people without digital access can be taught to use technology for their personal benefit. Tutors or mentors, including librarians, church and community volunteers, and students, exist and can be trained to teach with and about technology. Presented appropriately, technology can be an effective tool for actively engaging and collaborating with students/audiences on topics of interest. That was my objective in enrolling in GRAD 704. EdTech can augment instruction, enhancing the effectiveness of real-time, interpersonal interaction and dialogue between the instructor/facilitator and each student. Student learning and retention of the information to be conveyed are my fundamental benchmarks. I hope to learn techniques for presenting new concepts and information in memorable, pertinent, and student/audience-focused ways. On a more basic level, I also hope to learn about course/seminar design and educational pedagogy.
My biggest “worries” about technology are selecting the most impactful platforms/tools to engage audiences and staying current with ever-evolving developments. An equally significant concern is selecting appropriate technologies that are both relevant and accessible to community members with varying educational backgrounds and financial means. My ultimate target audience(s) as a social worker will be individuals, community organizations, and social service providers. Unlike most university students, a percentage of my potential clients and target audience may not have access to smart devices (mobile phones, tablets, computers, etc.) or the Internet. As a largely rural state, many of the Nevadans I hope to reach as a social worker may require hardware, Internet connectivity, and training. I hope that technology will enable me to reach, engage, and effectively communicate with broader community audiences, both in person and virtually.

We are committed to providing comprehensive social services to individuals and families in need. Our mission is to empower individuals to achieve their full potential and lead fulfilling lives.

Our dedicated team of social workers, counselors, and support staff are passionate about helping others. We are experienced professionals who are committed to making a positive impact in our community. Grant writing and assisting clients in obtaining affordable ICT and Internet connectivity is a priority.

We work with a network of community partners to offer a wide range of services and programs that meet our clients' diverse needs, including counseling, job training, housing assistance, and more. Our programs are designed to provide the support and resources necessary for our clients to achieve their goals.

Community education is a collaborative process that both teaches and learns from the client population. Existing and emerging technologies will be used to enhance and tailor instruction for clients and community partners. A "client-first" approach requires frequent EdTech-enabled client surveys and feedback to honor self-determination and self-efficacy.
Internet for all. In 2020, as the COVID-19 pandemic erupted, the United Nations declared Internet connectivity to be a basic human right, proclaiming: “Connectivity is no longer a luxury but a lifeline for working, learning and keeping in touch.” Increasingly, people interact, receive their information, and transact life using digitally enabled smartphones, laptops, computers, and tablets, or through information and communications technology (ICT) devices. Educational technologies leveraging ICT and software designed to enhance teaching, learning, and educational outcomes (EdTech) are advancing. The pandemic underscored that digital connectivity and ICT are essential to ordinary engagement, remote learning, employment, and healthcare. The pandemic was also a harbinger of the growing digital divide disproportionately affecting under-resourced communities and individuals who cannot afford Internet access or ICT devices. For these persons, essential EdTech and civic engagement are unavailable or impaired. They are being left behind and may become a "technological underclass", or an increasingly large socioeconomic group with limited mastery of ICT or essential digital tools. This can result in reduced economic opportunity and social disconnection. The digital divide between the knows and the know-nots is increasing. As EdTech has advanced classroom learning outcomes and opportunities, its tools and pedagogy can also be repurposed to benefit under-resourced people and communities, equitably engaging them in an increasingly digitally reliant society. No person left digitally behind is an objective.
We all aspire to be self-sufficient in satisfying our basic needs. That is human nature. The goal of self-sufficiency is becoming increasingly difficult to achieve. People unprepared for the technological future will struggle with more limited opportunities. Community education may be an answer. EdTech-enabled digital literacy, tailored to the learning modalities of target communities, is needed. Helping people to help themselves and others is a sustainable solution.
Teaching can occur anywhere curiosity and a desire to learn exist. ICT can enhance and strengthen the educational experience. ICT is found in most homes and businesses and is a vital tool for education. One goal is to use ICT to improve community education efforts for populations facing economic and societal barriers. As a teaching tool, ICT can help bridge divides and connect individuals and organizations, encouraging collaboration to enhance the health and vitality of our communities for everyone.
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